The exercise, one of the major influxes in the Company's history, was completed in April , resulting in TM continuing to manage its domestic fixed line and broadband services; and TM International Berhad TMI , a newly formed company, assuming control of TM's regional mobile services. Please help improve it by removing promotional content and inappropriate external links , and by adding encyclopedic content written from a neutral point of view. Their numbers were boosted by youth enrolling at the Department's Gracelyn Training School. DSL Wholesale Enables connectivity for broadband providers to offer Internet service to end-users through TM's wired broadband network. Tenancy Offers commercially negotiated wholesale space rental service at any of TM's network building.
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Martin's House 16 St. With a total of 2. It has been acknowledge as one of the slowest, if not the highest cost in the world, after its rollout in 24 months. Given the rate at which Malaysians are adopting digital technology, TM represents one of the largest government-linked companies in the country, with more than 28, employees and a market capitalisation of more than RM25 billion. The British , who had a presence in Malaysia from the 18th century, were responsible for setting up the country's earliest telecommunications facilities, which over time evolved into TM.
The first public telephone exchange in the country was also set up in Ipoh , in In , telephones made its debut in Kuala Lumpur. At the turn of the century, a major telephony line from Province Wellesley Seberang Prai in Penang to Johor Bahru was built, and in the first underground cable was laid linking Ipoh, Taiping , Kampar and Teluk Anson. Along with increased trade and the development of townships, the number of telephone subscribers in Peninsular Malaysia increased significantly.
By , to deal with the volume of telephony traffic, an automated magneto exchange was commissioned in Kuala Lumpur on Jalan Weld. In the s, all telephone exchanges in the Malayan Trunk System could communicate with exchanges in Java , the Philippines , the US , Canada and Mexico using shortwave radio-telephone transmitters. Much of this telecommunications infrastructure was damaged during the Second World War and the Japanese occupation. In , when the British re-established their position in Malaya, they repaired the trunk routes, restored fallen telephone poles and installed the copper wires that had either been damaged or stolen.
When the British returned, they initially re-united the two entities, but this effort was short-lived. Along with the formation of the Malayan Union on 1 April , the Malaysian Telecommunications Department and the Postal Services Department were born, with the former controlling telegraph, telephone and wireless services and the latter overlooking mail, money orders and savings accounts. During the emergency , there was a strong focus on providing communications links for the police and armed forces.
This included the installation of radio stations in the jungle as well as very high frequency VHF radiotelephony over the normal state network. By , all hill stop stations required for the police VHF network were completed, enabling every police station and police vehicle to communicate with headquarters and with each other. The police radio services were thought to be the largest scheme of its kind in the world.
At the same time, despite the Occupation, commercial activities began to flourish and demand for telecommunications services increased greatly. This necessitated a third floor to be built at the telephone exchange building in Kuala Lumpur. Along with the issue of 10 cent coins, phone booths began to spring up in Kuala Lumpur and Penang. Accordingly, the trunk and junction networks expanded, and the number of radio stations grew by 10 times to more than 1, In , too, the Penang Auto Exchange was opened catering for 5, lines.
Satellite exchanges began to emerge. During this period, international connections have also increased, linking Malaysia with the rest of the world. As independence became imminent, a comprehensive Malayanisation programme was embarked on to ensure the Department would continue to be run by capable local personnel.
From as early as , no less than 21 Malaysians were pursuing studies in telecommunications related areas in Britain and Australia. Their numbers were boosted by youth enrolling at the Department's Gracelyn Training School. One of its first tasks was to provide telecommunications facilities throughout the nation, as part of the Rural Development Plan.
Microwave radio links were established which, by , covered most urban centres in Peninsular Malaysia. Subscriber trunk dialling STD was introduced, enabling telephone owners in Kuala Lumpur to call Singapore directly, without having to go through an operator, using the first long-distance microwave link.
On 30 March , the entire system was commissioned. The expanding microwave network enabled Jabatan Telekom to launch television services in Peninsular Malaysia in , using the same system. As prior to , Sabah and Sarawak were not part of the Federation of Malaya, telecommunications services in these East Malaysia states were managed independently, by the Telecommunications Department of Sabah and Sarawak. In , this department merged with that of Peninsular Malaysia to form the Telecommunications Department of Malaysia.
In , further expanding Malaysia's international connectivity, an earth satellite station was built near Kuantan for communications via the Indian Ocean Intelsat III satellite.
The station was to serve primarily external telephone, telegraph and telex communications, however it also enhanced the reception of international television programmes. The volume of new development was such that, in the early s, the Department was compelled to appoint contractors to help build new lines and extend the cable network. In terms of systems, the year was a watershed. The service provided almost universal coverage with the installation of five mobile telephone exchanges and many radio base stations.
In line with the Government's privatisation agenda, and in recognition of the benefits Jabatan Telekom would enjoy unencumbered by policies and budgets, steps towards this end were embarked on beginning in The company was immediately faced with various challenges including a huge debt, inventories that had been unused for years and a workforce that still operated on a civil servant mentality.
Although the company embarked on a comprehensive programme to transform the organisation, with a strong focus on customer service, the results took time. Some disgruntled customers even suggested that competition be allowed in the industry to improve standards. Challenges aside, STM continued to adopt new technologies as they emerged and to offer these to its customer base.
At the same time, the process of transforming the Main Trunk Route network from analogue to digital began, and was completed by This transformation received a boost once the RM million Kuantan-Kota Kinabalu submarine fibre optic cable became operational. The next logical step to buffer its finances was to undergo a listing.
The volume of trading was such that KLSE had to suspend activity on the stock for 10 minutes to prevent its system from jamming, as it was unable to handle the sheer number of incoming orders. Following its listing, STM has evolved to be known as Telekom Malaysia Berhad TMB , and the Company pushed ahead with new products to increase its subscriber base, launching services such as TELECAJ, a billing option for those who travelled a great deal; Malaysia Direct for those travelling overseas; and Telestock, a dial-up facility to retrieve up-to-date share prices.
In , it introduced video conferencing facilities nationwide as well as Centrex, a virtual PABX system that allows larger organisations the option of functioning without operators, enabling customers to reach staff directly. Private mobile systems were needed to supplement ATUR, which could no longer handle the volume of traffic it was receiving. Two years later, this cellular operator launched the country's first 3G service. This was followed by licences in India and Ghana , although it relinquished its businesses in these countries within a couple of years due to political circumstances.
Eventually the company decided to consolidate its investments overseas and concentrate on markets closer to home. At the end of , TM's total international cellular subscriber base stood at In , TM began the process of demerger to separate its mobile and fixed line services into two distinct entities. The exercise, one of the major influxes in the Company's history, was completed in April , resulting in TM continuing to manage its domestic fixed line and broadband services; and TM International Berhad TMI , a newly formed company, assuming control of TM's regional mobile services.
TMI subsequently underwent a rebranding and on 2 April was renamed Axiata. However, TM will return to mobile business via its subsidiary P1 on Q2 , after signing a 5-year domestic roaming agreement with Celcom on 28 January Building up its data offerings, in TMB launched Streamyx , its first broadband service for the general population and BlueHyppo.
As of June , TM had 2.